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Home – About hotel

About hotel - The Kris Resort Hotel, Phuket

About hotel image

The Kris Resort Hotel – A Stay Designed for Your Comfort

Welcome to The Kris Resort Patong, your private escape in the heart of Phuket — where comfort meets tropical elegance and every moment feels Heavenly Yours. Blending tropical charm with modern comfort, our resort offers a peaceful retreat just minutes from the famous Patong Beach, lively shopping areas, local markets, and international restaurants, giving you the perfect balance between vibrant island life and serene relaxation.

With over 80 spacious rooms and suites, each thoughtfully designed with contemporary amenities and private balconies, The Kris Resort is ideal for both relaxation and exploration. Whether you are traveling as a couple, with family, or on business, every detail is carefully curated to ensure a seamless and memorable stay.

Our hospitality reflects a deep understanding of our guests’ needs, especially Indian travelers. Our restaurant offers authentic cuisine with vegetarian options, complemented by attentive service that creates a true sense of home. From relaxing by the swimming pool to staying active at the fitness center, and from enjoying diverse dining experiences to effortless travel arrangements, everything is designed around your comfort.

Our friendly team is dedicated to delivering warm local hospitality and personalized service. From helpful local recommendations to transportation arrangements and tailored assistance, we ensure every stay is smooth, comfortable, and truly memorable.

At The Kris Resort, we believe a great stay is more than just a room — it’s about feeling welcomed, relaxed, and completely at home.

Terms of stay

1. Check-in & Check-out

  • Check-in time: From 14:00 onwards

  • Check-out time: By 12:00 noon

  • Early check-in or late check-out is subject to availability and may incur additional charges.

  • A valid government-issued ID or passport is required upon check-in.

2. Payment Policy

  • Full payment must be settled upon arrival unless otherwise agreed.

  • We accept cash and major credit cards.

  • Long-stay guests may be required to pay a security deposit, refundable upon check-out after room inspection.

3. Security Deposit

  • A refundable deposit may be collected at check-in to cover incidental charges or damages.

  • The deposit will be returned upon check-out, subject to room condition.

4. Housekeeping

  • Housekeeping service is provided daily / weekly (depending on room type or length of stay).

  • Guests staying long-term may receive scheduled cleaning services.

  • Additional cleaning requests may incur extra charges.

5. Visitors Policy

  • Visitors must register at reception and present valid identification.

  • The hotel reserves the right to refuse entry to unregistered visitors.

  • Overnight visitors may be subject to additional charges.

6. Non-Smoking Policy

  • All rooms are non-smoking unless otherwise specified.

  • Smoking in non-smoking rooms will result in a cleaning fee.

7. Damage & Loss

  • Guests are responsible for any damage or loss caused to hotel property during their stay.

  • Charges will apply for damaged, missing, or excessively soiled items.

8. Noise & Conduct

  • Guests are requested to respect other residents and keep noise levels to a minimum, especially between 22:00 – 08:00.

  • Any illegal activity or inappropriate behavior will result in immediate termination of stay without refund.

9. Safety & Personal Belongings

  • Guests are advised to use in-room safes for valuables.

  • The hotel is not responsible for loss, theft, or damage to personal belongings.

10. Pets

  • Pets are not allowed unless prior approval has been granted.

11. Force Majeure

  • The hotel shall not be held responsible for failure to provide services due to circumstances beyond control, including natural disasters, government restrictions, or other emergencies.

Check-in 14:00
Check-out 12:00
Booking cancellation

Cancellation and Modification:

  • The cancellation policy varies according to the rate/package that is booked. Please refer to the description given at booking or contact the Hotel for clarification.
  • Modifications are permitted, subject to availability and potential fees. Please contact us directly for any changes.

Third Party Booking Sources:

If you made your reservation through a third party (website or online travel agent), cancellations must be made directly with the third party. The hotel is not authorized to cancel, and cannot provide refunds, for any third party reservations

Cancellation policy

Cancellation and Modification:

  • The cancellation policy varies according to the rate/package that is booked. Please refer to the description given at booking or contact the Hotel for clarification.
  • Modifications are permitted, subject to availability and potential fees. Please contact us directly for any changes.

Third Party Booking Sources:

If you made your reservation through a third party (website or online travel agent), cancellations must be made directly with the third party. The hotel is not authorized to cancel, and cannot provide refunds, for any third party reservations